Data deletion

What Socialy receives through Facebook Login

When an agency connects a Facebook Page or an Instagram professional account, Socialy stores encrypted access tokens, your app-scoped Facebook user id, the permissions you granted, and the Page and Instagram account ids. These are used only to read that account's metrics.

How to delete it

• In Socialy, open the client and choose Disconnecton the account. The stored tokens are deleted and the app's permissions are revoked.
• Or, on Facebook, go to Settings & privacy → Settings → Apps and websites, remove Socialy, and choose to send a deletion request. Socialy deletes the data above automatically and gives you a confirmation code you can check on this page.
• To delete your whole Socialy account and everything attached to it, use Settings → Danger zone, or contact us via the support page.