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Privacy Policy

Last updated: June 2026

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This policy describes the data flows that exist in the product today. Before you open Socialy to the public, have it reviewed against the jurisdictions you operate in, and fill in your legal entity name, registered address and data-controller details below.

1. About Socialy

Socialy is a social media analytics dashboard. Account holders (“agencies”) use it to track follower counts and engagement metrics for the social accounts they manage on behalf of their own clients.

2. Data we collect

When you create an account, we store your email address, name and a hashed password.

When you connect an Instagram account via Facebook Login, we receive and store:

  • Your Facebook user access token, used to authenticate API requests
  • Your Facebook Page access token linked to the Instagram Business account
  • The Instagram Business Account ID
  • Public profile metrics: follower count, following count, media count, display name and profile picture URL

3. How we use your data

Access tokens are used solely to fetch account metrics via the Instagram Graph API. Passwords are stored only as bcrypt hashes and are never readable by us. We do not sell, share or transfer your data to third parties.

4. Data retention

Access tokens expire after 60 days. Metric snapshots are retained so historical trends stay available in your reports. Deleting your account removes your account record and the client, account and snapshot data attached to it.

5. Your rights

You can disconnect a social account at any time from the client's page. You can delete your entire account, and everything attached to it, from Settings → Danger zone. Depending on where you live you may also have the right to request a copy of your data, or to have it corrected.

6. Cookies

Socialy sets a session cookie when you sign in. It is required for the product to work and is not used for advertising or cross-site tracking. We do not use third-party analytics or advertising cookies.

7. Contact

For privacy questions, or to request deletion of your data, get in touch via the support page.